You can't always predict when you'll have to go to the hospital. But if you're scheduled for a procedure in advance, knowing what to expect can help make things go more smoothly.


Before You Arrive

We’re glad you’ve chosen The Hospital of Central Connecticut for your medical needs, and we are prepared to offer you and your loved ones top quality care. Here are a few things to know in preparation for your visit.


Depending on the reason for your visit, once you arrive at one of our locations you’ll be directed to the appropriate department by our knowledgeable staff. Kindly follow the admissions instructions to ensure prompt and attentive care. 

Care Assistance Partners Program

The Care Assistance Partners Program is our way of making sure you have the 24/7 support of a loved one while you’re in one of our hospitals because we know that can be invaluable at such a challenging time.

Going Home

Before discharge, your nurse will review and provide you with a copy of any post-hospital care instructions.

Advance Directives

Individuals admitted to the hospital are given information about advance directives and other health care decisions.

Billing & Insurance

The Hospital of Central Connecticut participates in most insurance plans. For questions about coverage, please contact your insurance provider.

Financial Assistance

Hartford HealthCare is committed to meeting your healthcare needs and treating you with compassion from the bedside to the billing office. We realize that most medical expenses are the result of unexpected illness or accidents and are difficult to budget for.

List of Charges

Hartford HealthCare has a website that is designed to help you understand the cost of your care. The site shows the charges for most procedures or other services at each Hartford HealthCare hospital.

Hospitalist Services

Our Hospitalist Service is dedicated to helping you receive the very best medical care during your stay at The Hospital of Central Connecticut.

Interpretive Services

The Hospital of Central Connecticut makes every attempt to use our translators or translator systems for interpreting communication between patient and caregiver, to avoid the use of family members, friends or others who accompany patients being asked to act as interpreter for the patient.

Maps & Directions

Find maps and directions to all of The Hospital of Central Connecticut's locations and care centers.

Medical Records

We are happy to provide our patients with their Medical Records at their request.


Your medical information. At your fingertips.

Pastoral Services

Every faith and tradition can feel welcome at The Hospital of Central Connecticut. We provide accommodations at all of our facilities to offer you and your loved ones' spiritual counseling and support to help guide you through your stay.

Patient Rights & Privacy

The Hospital of Central Connecticut is committed to respecting the dignity and privacy of every patient, and to meeting federal privacy laws.

Patient Safety & Quality

At The Hospital of Central Connecticut, quality of care and patient safety are integral to everything we do. Administration, staff, physicians and volunteers continually strive to enhance quality and safety - and you can help.

Support Person Policy

Patients with disabilities who receive care at a Hartford HealthCare hospital may have a designated support person present with them to support their disability needs.

Tobacco-Free Campus

To protect the health of our patients, visitors and employees, The Hospital of Central Connecticut has been completely tobacco-free since November 1, 2009.