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Billing & Insurance

The Hospital of Central Connecticut participates in most insurance plans. For questions about coverage, please contact your insurance provider.

Billing & Insurance

For questions about your bill, please call:

Patient Accounts: 860.224.5181
8:00 AM to 4:30 PM, Monday through Friday.

The Hospital of Central Connecticut participates in most insurance plans. For questions about coverage, please contact your insurance provider.

Patient Accounts and Bill Payments
A patient’s hospital bill can be paid via credit card by calling Customer Service at 860.224.5181, 8:00 AM to 4:30 PM, Monday through Friday; at The Hospital of Central Connecticut Cashier, New Britain General Campus, 100 Grand St., New Britain, 8:00 AM to 11:30 AM or noon to 4:30 PM Monday through Friday (closed for lunch from 11:30 AM to noon); or by mail at the address noted on a patient’s bill.

Financial Assistance

Hartford HealthCare is committed to meeting your healthcare needs and treating you with compassion from the bedside to the billing office. We realize that most medical expenses are the result of unexpected illness or accidents and are difficult to budget for.

As a courtesy and convenience to you, Hartford HealthCare has many ways that we can assist you including Financial Counseling, Medicaid Eligibility Assessment and Financial Assistance.

View our Financial Assistance Policy and Services

Billing & Insurance