Family Enrichment Center

The Hospital of Central Connecticut's Family Enrichment Center helps families achieve parenting goals through a blend of services.

Family Enrichment Center

The Family Enrichment Center’s staff are highly trained in child development, parenting, group work and community-based outreach. The Family Enrichment Center is located on the campus of The Hospital of Central Connecticut in New Britain. The Family Enrichment Center is spacious and offers homey, comfortable environments for the entire family, including a playroom equipped with interactive toys.


The Family Enrichment Center provides services to enhance parent child interaction via, groups and one-on-one connections, in your home and/or virtually.

The Family Enrichment Center services are modeled after the nationally recognized evidenced based Parents as Teachers curriculum. Parents as Teachers curriculum is designed to support families in learning more about child development, health and safety, and getting their child ready to start school. Parents as Teachers services can start any time before the child starts kindergarten, including during a parent’s pregnancy. These services reach pregnant women, expectant fathers, and parents and caregivers of children under the age of 5.

The Family Enrichment Center services also include Parenting Connections. Parenting Connections are groups that include topics on parenting, relationships, development, nurturing, discipline and creative play experiences.


The Family Enrichment Center recognizes that parents-to-be need a lot of support and information as they prepare for their little one. 

Specifically for our communities’ young mothers (20 and under) the Family Enrichment Center offers unique services. 

Family Enrichment Birth Doula will provide support to our community’s pregnant young mothers during this important time in her life.  The support of our Duala is offered one on one for an individualized supportive experience and with groups.

The Birth Doula will provide consistent communication and support throughout pregnancy and at labor.  Expecting moms will have the opportunity to create a birth preference plan to share with medical providers, and her birth team.

This continuation of support with accurate information, emotional support and encouragement, seeks to empower young mothers to advocate for their needs and wishes surrounding the birthing experience.

The Family Enrichment Center & HOCC’s OBGYN Ambulatory Clinic: provides a unique supportive care model for prenatal patients 20 and under.  Patients can receive comfortable, confidential, and teen friendly prenatal care. This prenatal care model offers teens support around their prenatal appointments.  This support includes encouragement in asking questions and getting answers in a way that empowers to fully understand the changes happening in their bodies.  Additionally, this service supports the teen by making any necessary referrals to help in caring for themselves and planning for their little one’s arrival. 


The Family Enrichment Center offers a wide variety of prevention services for teenagers, ages 13-20. 

Support for Pregnant and Parenting Teens: For our parents 20 and under, the Support for Pregnant and Parenting Teens (SPPT) services seek to assist young parents in their development of this new parenting role. Through connections to counseling, coaching and academic support our team works to help teen parents achieve their academic goals. We work together to support the balancing of parenting and school.

Specialized Teen Services: Being a teenager isn’t always easy. It’s a time of rapid physical and mental development when adolescents are shaping their identity, becoming aware of their sexuality and looking for independence. The Family Enrichment Center offers a wide variety of services for teenagers, ages 13-20. According to the Centers for Disease Control and Prevention, teenagers in the United States are less likely to receive preventative health services – compared to younger children and adults. 

Parents or teens can reach out to the Family Enrichment Center if they are in need of help or guidance. Some of the services, which are offered in both English and Spanish, include:

  • Individual coaching
  • Social support groups
  • Academic support
  • Short and long term life planning
  • Birth control and reproductive education
  • Evidence-Based Prevention Workshops
  • Additional community resources as needed

The Family Enrichment Center partners with Centralized School District of New Britain and Klingberg Family Center, in providing Evidenced Based Teen Pregnancy Prevention Programing.  This is a city wide initiative known as Youth Empowerment Services of New Britain also referred to as the YES! Initiative. 

This federally funded initiative by the Office of Population and Affair and Partners in Social Research was designed to combat the city of New Britain’s Department of Public Health statistics in significantly high rates of first and second teen pregnancies and STI’s for those ages 15-25.  These rates exceed both state and national averages demonstrating the need for a new more innovative approach to providing reproductive health education for the city of New Britain.  


Upcoming Classes & Events

  • Free
    Tuesday, Oct 15, 2024, 5:30PM - 6:30PM

    Webinar: Breast Cancer Support Group

    Start here for peer to peer support with your breast cancer journey. In this free support group you will have the opportunity to [...]

    Hartford HealthCare
  • Free
    Wednesday, Oct 16, 2024, 12:00PM - 1:00PM

    Webinar: Medicare 101 Understanding Your Options

    In this FREE webinar, join Sara Mitchell, Medicare Educator, to learn about what Medicare is and how it works, the different parts of [...]

    Hartford HealthCare
  • Free
    Wednesday, Oct 16, 2024, 4:45PM - 6:00PM

    WomenHeart of Central Connecticut Support Network

    WomenHeart, The National Coalition for Women with Heart Disease is the nation's only patient-centered organization serving the 48 million [...]

    Conference Room A - Bradley Memorial Campus
  • Free
    Wednesday, Oct 16, 2024, 5:00PM - 6:00PM

    Webinar: Medicare's Annual Enrollment Period: Why Shop?

    In this FREE webinar, join Sara Mitchell, Medicare Educator, to learn about Medicare?s Annual Enrollment Period and learn what to consider [...]

    Hartford HealthCare
  • Free
    Thursday, Oct 17, 2024, 12:00PM - 1:00PM

    Webinar: Gastrointestinal Cancer Support Group

    In this free support group, meet and talk with peers who are navigating through life after a gastrointestinal cancer diagnosis.[...]

    Hartford HealthCare
  • Free
    Thursday, Oct 17, 2024, 4:00PM - 5:00PM

    On Site: Chair yoga for survivors

    A gentle seated yoga class led by a certified Y4C yoga instructor. Please wear comfortable clothing. Registration and oncologist's note [...]

    Hartford HealthCare Cancer Inst at HOCC - Conf Rm A&B
  • Free
    Thursday, Oct 17, 2024, 5:00PM - 6:30PM

    On Site - Medicare 101: Understanding Your Options

    In this FREE info session, join Sara Mitchell, Medicare Educator, to learn about what Medicare is and how it works, the different parts of [...]

    Hartford HealthCare HealthCenter - Conference Rm 1 & 2
  • Free
    Thursday, Oct 17, 2024, 6:00PM - 8:00PM

    On Site: Understanding the hospice journey

    Start here to learn about the hospice journey. Join Hartford Healthcare Hospice and Independence at Home to learn about what resources are [...]

    Arbor Rose at Jerome Home
  • $100.00
    Monday, Oct 21, 2024, 12:00AM - 12:00AM

    Understanding Birth eClass - HHC

    This class is offered with your convenience in mind - you can take this class from the comfort of your own home based on your and your [...]

    Hartford HealthCare
  • $40.00
    Monday, Oct 21, 2024, 12:00AM - 12:00AM

    Understanding Breastfeeding eClass

    Making the decision to breastfeed is one of the best things you can do for your baby! As with any new experience, you probably have lots of [...]

    Hartford HealthCare

Family Enrichment Center Contacts

  • Parents as Teacher

    Esther Santana
    Community Outreach Coordinator 
    The Hospital of Central Connecticut
    Family Enrichment Center
    Outreach Services/Social Work
    100 Grand Street
    New Britain, CT 06050
    P: 860.224.5900 x6645
    F: 860.224.5995
    C: 860.798.7371
    E: Esther.Santana@hhchealth.org 

  • Support for Pregnant and Parenting Teens

    Victoria Pagan, LMSW 
    Coordinator, Supports for Pregnant & Parenting Teens 
    Family Enrichment Center 
    100 Grand Street, 
    New Britain CT, 06050
    P: 860.224.5011 x4821
    C: 959.710.0803
    F: 860.224.5995
    E: Victoria.Pagan@hhchealth.org 

  • HOCC OBGYN Ambulatory Clinic

    Hospital of Central Connecticut Obstetrics & Gynecology
    100 Grand Street
    New Britain, CT. 06050
    P: 860.224.5261
    F: 860.224.5957

  • Youth Empowerment Services

    Cara McPhee, LCSW
    Program Coordinator for Specialized Teen Services
    The Hospital of Central Connecticut Family Enrichment Center
    Outreach Services/Social Work
    100 Grand Street
    New Britain, CT 06050
    P: 860.224.5900 x6524
    F: 860.224.5995
    C: 860.798.7371
    E: Cara.McPhee@hhchealth.org