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Information for visitors

Visiting hours

Visitors are welcome at The Hospital of Central Connecticut 24 hours a day, seven days a week*. Staff will work with you to ensure visits don’t interfere with the care of your loved one or roommate, if there is one.

*The W1 Inpatient Psychiatry Unit at the New Britain General campus has different visiting hours; please check with your loved one’s nurse.


Maintaining an environment conducive to healing

Quiet Hours Guidelines

Hospitals can be very busy places and it is important to stay mindful of each patient’s need to rest and heal. Because of this, The Hospital of Central Connecticut does its best to maintain a quiet environment, especially at night. We’ve designated 8 p.m.-8 a.m. as “quiet” hours for all units and established some guidelines to help with this. These include:

  • Keeping voices low
  • Keeping electronic equipment such as TVs and radios at low volume or turned off
  • Being mindful that doors may be noisy and not allowing them to slam
  • Keeping lights dim and doors closed when possible
  • Being respectful, if there is another patient in the room, of his/her need for rest
  • If the patient is not in a private room, visitors are asked to make phone calls in the family waiting room or lobby.
  • The support person may be asked to leave the room if the individual’s presence infringes on others’ rights, safety or medical care/therapy.

Other visiting guidelines

  • Latex balloons are not permitted; Mylar balloons are OK.
  • Flowers are not permitted in Intensive Care and Critical Care units.

Please consult with nursing staff before:

  • Changing a patient's position.
  • Offering help with medications.
  • Bringing food or beverages to patients.

Infection control procedures:

  • For the safety of our patients, please do not visit when you are ill.
  • Before entering and after leaving your love one's room, clean your hands with the Purell alcohol-based hand rub, in dispensers outside each room.
  • Your loved one's caregivers will advise you of additional infection control procedures and precautions.