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Your stay

Translation services

Translation Services are available 24 hours a day, seven days a week, through hospital volunteers or CyraPhone™ equipment, located throughout both campuses. Two other CyraPhone systems are available as required for use in any area of the hospital. Any patient needing to discuss healthcare issues through a translator should ask their healthcare provider for translation service assistance.

The Hospital of Central Connecticut makes every attempt to use our translators or translator systems for interpreting communication between patient and caregiver, to avoid the use of family members, friends or others who accompany patients being asked to act as interpreter for the patient.

Polski

Uslugi tłumaczy dostępne są 24 godziny na dobę, siedem dni w tygodniu i udostępniane są przez woluntariuszy szpitala lub przez urządzenia CyraPhone, znajdujące się terenie obu kampusów. Dwa pozostałe systemy CyraPhone dostępne są, w razie potrzeby, w dowolnym miejscu szpitala. Pacjent chcący przedyskutować kwestie dotyczące opieki zdrowotnej poprzez tłumacza powinien zwrócić się o pomoc w tłumaczeniu do ośrodka zapewniającego opiekę zdrowotną.

Szpital Central Connecticut stara się korzystać z usług tłumaczy i systemów tłumaczenia przez telefon w celu ułatwienia komunikacji pomiędzy pacjentami i lekarzami, aby uniknąć korzystania z pomocy członków rodziny, przyjaciół lub innych osób towarzyszących pacjentom w roli tłumaczy

Español

Usted cuenta con servicios de traducción durante las 24 horas del día, los siete de la semana, gracias a los voluntarios del hospital o el equipo CyraPhone, que se ubica en ambos campus... más.

Assistance for Deaf and Hearing Impaired patients

To ensure effective communication with patients and their companions who are deaf or hearing impaired, The Hospital of Central Connecticut provides, for free:
  • Sign language and oral interpreters
  • TTYs
  • Note-takers and computer-assisted real time transcription services
  • Written materials
  • Telephone handset amplifiers and hearing aid-compatible phones
  • Assistive listening devices and systems
  • Other programs/devices
If you need assistance, ask the nurse managers or supervisor, or contact:

New Britain: Hearing Impaired Information (TTY)

New Britain General campus: (860) 224-5705

Main Hospital operator: (860) 224-5607

New Britain: Hearing Impaired Information (voice)

New Britain General Campus
(during business hours): (860) 224-5541

Main Hospital operator: (860) 224-5211

Bradley Memorial campus

Inform your nurse, who will make arrangements for you.

Medical Social Worker

Bradley Memorial campus: (860) 276-5039
New Britain General campus: (860) 224-5236

Professional counseling is available to patients and their families to assist with personal issues that may arise from illness or hospitalization. Social workers may also provide referrals to programs and resources outside the hospital. Our Social Work department can be contacted during a hospital stay or after discharge. Social workers are also available in the Outpatient and Emergency departments.

Care Coordination

Bradley Memorial campus: (860) 276-5007
New Britain General campus: (860) 224-5107

Care coordinators can help arrange care after your discharge from the hospital. This may include a rehabilitation or extended-care facility, home care or other services. Learn more about Care Coordination.

Pastoral Care

Bradley Memorial campus

Community clergy regularly visit the Bradley Memorial campus. At admission, you will be given the opportunity to provide us with the name of your place of worship or religious affiliation. If you wish a clergy visit during your stay, notify your nurse.

New Britain General campus

Upon admission you will be given the opportunity to provide us with the name of your place of worship or religious affiliation, who may be informed of your admission. In addition, the New Britain General Campus has two chaplains, who provide pastoral care services on a non-denominational basis. If you have not been visited by a chaplain you may ask your nurse to contact the chaplain.

Health Sciences library

The hospital has an extensive Health Sciences Library that includes print resources, as well as electronic journals, a number of medical databases, medical image libraries and numerous other resources. Our staff will be happy to assist you in locating information.

Read more about our Health Sciences Library.