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CCHA Corporate Ethics & Compliance

Toll Free (Anonymous): 1-855-HHC-OCAP
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The Central Connecticut Health Alliance (CCHA) has a comprehensive ethics and compliance program that ensures the Alliance and its members (including The Hospital of Central Connecticut) meet laws, regulations and standards related to patient care, the handling of information, business transactions, communications and many other areas.


The Corporate Ethics and Compliance Department oversees implementation of and adherence to: These provide guidance to CCHA affiliates and their employees and set forth ethical and legal standards. Sonal J. Shah is the Vice President, Chief Compliance and Privacy Officer of Hartford Healthcare.

CCHA's Ethics and Compliance Program involves:

  • Articulating standards of compliance and ethical conduct through a Code of Conduct, Corporate Ethics and Compliance Code, HIPAA and a series of company Policies and Procedures.
  • Creating awareness of these standards among everyone in the company through high-quality ethics and compliance training and other ongoing communication efforts.
  • Providing means to report exceptions (i.e., possible misconduct). The Corporate Ethics and Compliance Lines allow anyone to anonymously report a violation of our Code of Conduct, Corporate Ethics and Compliance Code, the Health Insurance Portability and Accountability Act (HIPAA), Safety or Policies and Procedures.
  • Monitoring and auditing performance in areas of compliance risk to ensure that established policies and procedures are being followed and are effective.
View/download the Corporate Compliance Code.